Victims of the above-mentioned practices can reclaim from the reseller the excess amount paid. The sale of free tickets, invitations, sponsor tickets or special offers of tickets before the official sale date is prohibited.

Non-occasional or regular reselling of tickets, or making platforms available where non-occasional resale can take place or where the price can exceed the maximum permitted price is prohibited.

The occasional resale of tickets is allowed if the sale price is not higher than the definitive price printed on the ticket.

The Belgian law of 30 July 2013 concerning the sale of tickets to events states that: There is a legal framework that governs the resale of tickets. In case of problems (tickets that were resold more than once, counterfeit tickets.) it’s your name on the ticket and you may be subject to criminal prosecution. Look before you leap! Certain auction sites resell second-hand tickets but their reliability cannot be guaranteed. We advise you to only resell your ticket(s) to people you know and trust. Please direct all other questions to Tickermaster here or call the Ticketmaster helpdesk at + 32 (0)70 222 107 (€0.30/min). Questions regarding your order? Check the FAQ section below as well as the Ticketmaster FAQ. The purchase of ticket(s) implies the acceptance of the general terms and conditions. Tickets that are found to be resold at inflated prices will be blacklisted and will not give access to the festival. Tickets should only be purchased via official ticket channels. No payment costs are added to the ticket price.

VIP tickets do not include food and drink. Remember to apply for your VIP parking ticket when purchasing your festival tickets there’s a limit of 1 VIP parking ticket per 2 VIP festival tickets.

Access to the VIP car park requires a valid VIP parking ticket.

VIP Deck festival tickets include: In addition to the above, VIP festival tickets include access to the VIP car park and the VIP deck. Festival tickets include: access to the festival arena and camping Boneyard and access to the shuttle bus between Mol train station.

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